Resume

PROFESSIONAL EXPERIENCE

American Red Cross of Chicago & Northern Illinois

Chief Operating Officer, Chicago, IL, 8/2018 – Present

  • Manages business operations for the fourth largest region of the American Red Cross
  • Supervises two executive directors and a four-person operations team

Regional Marketing Programs Manager, Chicago, IL, 8/2016 – 8/2018

  • Manages regional marketing projects and strategies, including multimedia and social media efforts.
  • Deploys to disasters to assist with public affairs.

Kinship Foundation

Communications Associate, Chicago, IL, 1/2012 – 8/2016

  • Established marketing and communication strategies, including a crisis communication strategy for a leadership transition within the first quarter of employment, social media and community management
  • Coordinated complex events (Kinship Fellows: $47.5K budget; Searle Scholars: $100K budget) attended by high-level stakeholders and valued clients, including supervising a summer assistant during the month-long training program in Bellingham, Washington
  • Responsible for budgets throughout a project’s life cycle including: negotiating and executing vendor contracts, tracking ongoing program purchasing in real time, reporting project budget to actuals, and providing estimates for future planning
  • Designed layouts for Foundation-generated reports, hard copy collateral, and web ads including the Annual Report and Kinship Conservation Fellows recruitment campaign

Various NGOs and communities

Communications Consultant, Palestinian Territories, 7/2010 – 6/2011

The Cara Program

Career Resource Manager & Volunteer ManagerChicago, IL, 10/07 – 5/09

  • Supervised 50+ volunteers and an intern; recruited for and facilitated monthly trainings for new volunteers
  • Taught classes for adult learners and coordinated department monthly training schedule
  • Empowered students by redesigning curriculum to establish a student-led portfolio creation process

Evangelical Lutheran Church of America

Young Adult VolunteerKerala, India, 8/06 – 7/07

  • Taught Spoken English and created/facilitated need-based workshops in village of Mavelikara
  • Edited publications for local economics-focused non-profit, Vichara, and maintained blog
  • Lived in community with teachers and students associated with a local college in a small, rural town

John Felice Rome Center

Service Learning/Study Trips Coordinator, Rome, Italy, 8/04 – 7/06

  • Organized logistics, prepared large budget and chaperoned at least 8 Study Trips each semester in Italy, Africa, The Balkans, the Torino Olympics and Northern Ireland
  • Established volunteer sites for students through out Rome and maintained relationships with each site to facilitate student orientation and continued program support
  • Teacher’s Assistant for Human Rights in Rome course

EDUCATION

Medill Northwestern University, 2010

Masters of Science in Journalism

Business Reporting & Interactive Storytelling concentration

Editor-in-Chief of Medill Innovation Project

Loyola University Chicago, 2004

Bachelors of Arts in English, minor in Peace Studies

Gannon Scholars Woman Leader Award, 2004

CONTINUED EDUCATION AND CERTIFICATION

  • Young Professionals in Nonprofits (YNPN) Leadership Institute Participant, 2015. Year-long training program for nonprofit emerging leaders.
  • Community Management Certificate, 2013. Certified Association Executive credit.
  • Organizational Behavior and Leadership course, 2013. Keller Graduate School of Business, DeVry University.

VOLUNTEERING

CafĂ© Pride Volunteer – Drop-in center for homeless GLBTQ youth on Fridays from 8pm-midnight. Chicago, IL, 2008 – 2009

Palestine/Israel Delegate – Interviewed and met with Palestinian and Israeli organizations to learn about the conflict; facilitated by the Christian Peacemaker Teams. Israel & Palestine, March 2009.

Jesuit Refugee Services International Office – Provided administrative and communications assistance, including editing the three main publications of the international office. Vatican City, 2007-2008.

McDermott, Will & Emory Law Firm Intern Translated (legal and administrative) documents for attorneys, Fall 2006.

Youth Organizing Institute, Discussion Leader Facilitated reflection groups among Eastern European youth activists and community organizers at an annual conference sponsored by The University of Bologna. Vukovar, Croatia, 2004

TECHNOLOGY

Proficient in: Microsoft Office Suite, Adobe Creative Suite, Final Cut Express, Soundslides, Audacity, Mac & PC operating systems, Community Management platforms (Ning, Google+), The Databank (CRM), various Content Management Systems, various webinar platforms (including GoToWebinar), Prezi, SurveyMonkey, MailChimp, Vimeo/YouTube, WordPress, and social media platforms including Facebook, Twitter, LinkedIn, Hootsuite.

Familiar with: HTML/CSS and Flash